Gate · DELIVERY Doc Ref · SS/SHIP/2026 ● Updated 16 Jul

Delivery

Printed & shipped in the UK. Personalised items take an estimated 2–3 working days to print, followed by 3–4 working days for tracked delivery — and we print in your country in the US, Canada & Australia too. Full legal version →

The Quick Routes DL · SHIP · DESK
Free over
£40

On all personalised orders

Next day cut-off
2PM Mon–Fri

Orders after 5pm count as next working day

Coverage
United Kingdom only
England · Scotland · Wales
Northern Ireland
Highlands & Islands

UK exclusions: ROI, Channel Islands, BFPO and P.O. Boxes. We also deliver to the USA, Canada and Australia.

01GATE

Personalised items

DL · SHIP · 01Print-to-order · UK printed
Brief · made for you Custom tees, hoodies, sweatshirts with names, slogans or images. Printed by our UK fulfilment partner once you order — not held in stock, so production takes a couple of days before shipping.
  • Production2 – 3 working days after order placed
  • Delivery3 – 4 working days after dispatch
  • Total to doorEstimated 5–7 working days total · order at least two weeks before events; not guaranteed
  • Cost£4.99 under £40 · FREE over £40 · no minimum order quantity
Shop personalised →
02GATE

Printed in your country

DL · SHIP · 02Local production · no customs
Brief · how it's made Every order is printed and shipped in your own country — UK orders in the UK, US orders in the USA, Canadian orders in Canada, Australian orders in Australia. Your item travels domestically, so there are no cross-border delays, customs charges or import duties.
  • United KingdomPrinted in the UK · Royal Mail / DPD · £4.99, free over £40
  • United StatesPrinted in the USA · USPS / UPS / FedEx · $5.99, free over $50
  • CanadaPrinted in Canada · local carrier · CA$8.99, free over CA$70
  • AustraliaPrinted in Australia · local carrier · A$9.99, free over A$80
03

UK regions & exclusions

We ship to all four UK nations including Northern Ireland, the Scottish Highlands and Islands. Check shipping options and estimates for your address before you pay.
  • Mainland UKEngland, Scotland, Wales · all standard rates and services apply
  • Northern IrelandRoyal Mail · 4–5 working days · £4.99 (free over £40) · Next Day not available
  • Highlands & IslandsRoyal Mail · 4–5 working days · £4.99 (free over £40) · Next Day not available
  • Ordering from abroad?The UK store ships within the UK — but we print & ship locally in the US, Canada & Australia too, priced in your currency at checkout.
  • UK store does NOT ship toRepublic of Ireland · Channel Islands · Isle of Man · BFPO addresses · P.O. Boxes
04GATE

Cut-offs & tracking

DL · SHIP · 04Order deadlines + how to track
Brief · the timing rules Personalised orders need 9 days before an event. Working days exclude UK bank holidays. Every event collection page has a live countdown timer.
  • Personalised cut-offOrders placed after 5pm count as next working day · order at least 9 days before your event
  • Working daysMon–Fri, excluding UK bank holidays · some couriers deliver Saturdays, none deliver bank holidays
  • Tracking linkSent by email at dispatch · may take up to 24h to activate
  • CarriersRoyal Mail · Amazon Logistics · DPD · or our print-on-demand network for personalised
05GATE

Delays · missing · damaged

DL · SHIP · 05When something's gone wrong
Brief · what to do Couriers occasionally have delays — bank holidays, weather, peak season. Quoted timeframes are estimates, not guarantees. If your order is significantly late, missing, or arrived damaged, get in touch and we'll resolve it: replace, refund, or claim with the carrier on your behalf.
  • If tracking hasn't updatedWait 48 hours after dispatch · then contact us with your order number
  • Window to reportWithin 14 days of expected delivery date
  • Damaged on arrivalContact us as soon as you notice damage · photos help us investigate · your statutory rights are unaffected
  • Address errorsPersonalised items can't be redirected once in production · contact us within 1 hour of order if you spot a typo
Email the delivery desk →
Desk 03 · Open Mon–Fri 09:00–17:00

Need help with
an order?

Email is fastest — we read every message, no chatbots. Reply within 1–2 working days, often same-day.

Email the desk →
© Squad Society · Weekender Brands Ltd · UK Doc · DL / SHIP / 2026 · Rev 06.05 Wear it loud.